Dawn Myers

  • progdawn@gmail.com
  • github.com/progdawn
  • linkedin.com/in/progdawn


Summary

Passionate about software development with strong focus on customer service and quality. Self-starter, driven to continuously learn both on the job and through formal education. Strong inter-personal communication skills within engineering department, with non-technical business employees, and with external customers. Pursuing degree in Mobile and Web/Software Development from Milwaukee Area Technical College and seeking an internship that provides opportunities to apply education and accelerate skill growth.


Technologies

  • C#
  • C++
  • ASP.NET
  • Java
  • Javascript
  • Angular 2
  • SQL
  • PHP
  • Typescript
  • Mobile Applications

Tools

  • Visual Studio
  • Android Studio
  • NetBeans
  • Linux OS
  • Tera Term
  • Git
  • Photoshop
  • Google Suite
  • Microsoft Excel
  • Visual Studio Code

Soft Skills

  • Agile Framework
  • Interdepartmental Communication
  • Scrum
  • Applications Design
  • ZigBee Communication Protocol
  • Software Testing
  • Problem Solving
  • Project Management
  • Hardware Testing
  • Customer Service
  • TCP/IP Networking
  • Hardware Testing

Hard Skills

  • Thermostat Installation
  • Voltage Testing
  • HVAC Testing
  • Serial Communication Macros
  • Electrical Safety
  • Testing Environment Assembly
  • Hardware Test Design
  • Control4 Integration
  • ZigBee Door Lock Integration
  • PIR Occupancy Sensor Testing

Feats

  • Employee of the Month, November 2015 - Telkonet
  • Employee of the Month, December 2016 - Telkonet
  • Promotion from EcoCare Support to Firmware Test Technician - Telkonet
  • 3.8 Current GPA - Milwaukee Area Technical College
  • Provost's Award - Milwaukee Area Technical College

Education

Milwaukee Area Technical College
Mobile Applications Developer, 2014 - Current
Web/Software Developer, 2014 - Current
Expected Graduation Date: May 2019

Experience

Firmware Test Technician
Telkonet, Inc
February 2016 - Current Date
Responsibilities:
Test hardware and firmware for engineering team
Thorough documentation and reproduction steps for bugs encountered
Engineering liaison to other departments

EcoSmart Support Specialist
Telkonet, Inc
July 2014 - February 2016
Responsibilities:
Provide technical support to customers
Generate reports for customer's properties
Provide on-site support for customers
Documentation of procedure and remote command line tools